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Delete the application from your phone 2. Restart the phone 4. Perform pairing or factory reset on the unit as described in the troubleshooting section in the user manual — the unit will turn off 5. Turn the unit back on 6. Pair the unit to the phone via Bluetooth 7. Download and install the app 8. While your unit comes right out of the box with one of the best set of speakers in the business, you can always plug in your favorite earbuds or aftermarket speakers via the standard 3.
Actual range performance could be adversely affected by a number of environmental factors: 1. While The Q1 can be connected to the android version of the Smartset app, it lacks the necessary hardware component for connecting with the iOS app.
You still can pair to your iPhone, and enjoy full phone functionality — including listening to music, but without the Smartset app. Consult the Pocket guide Or the user manual For more details. Tap the phone button to start Cardo Gateway pairing 3.
On the other unit start mobile phone pairing 4. Wait For the paring to complete. Please make sure that VOX is enabled and set to the correct sensitivity by shouting or blowing into the mic — it should activate a loud beep.
In case you do hear a loud beep make sure that you say the correct phrase exactly as described in the user manual in quick succession of the beep. In order to do it, just plug your unit into the power source — the unit will shut down. In order to enjoy the best experience when using a smart system in parallel to a mobile phone we recommend connecting the unit in one of the 2 ways described below: 1.
Use a latest model Bluetooth 5. Connect your smartphone to both the bike system and the Cardo unit directly. For all others, bypass the smart dashboard system by connecting both phone and the bike system directly to the Cardo unit one on each channel without connecting the phone to the bike system.
Stop all running firewalls and anti-virus programs. Start Google Chrome. Plug in your Cardo device, ensuring your unit is turned off. LED should light in red. Run Cardo Updater install if not installed yet. As soon as your unit has been recognized, Click on the SW update button.
If at any time during the firmware upgrade, the Cardo updater stops, this would result in a code D02 error. Should that happen, proceed with the following 1. Disconnect the unit from the computer 2. Wait 5 seconds and reconnect it 3. First, make sure that you are using the correct app — we have two different apps available for different product lines.
If the issue is unresolved, make sure your smartphone is paired via Bluetooth and connected to the unit. Using a Smartwatch? If all above does not solve the issue, proceed with the following: 1. If you are using a boom mic, make sure your mic is as close to your mouth as possible.
Search for the small yellow triangle near the boom and make sure it faces your mouth. If the issue is noise from wind turbulence, put a larger mic sponge on the mic to help reduce it. The larger sponge is included in your package accessories. If you cannot find it you can purchase it as part of a replacement microphone. Please keep your proof of purchase in order to reclaim your warranty. Configure your unit on the go! Remote-control your Cardo unit from your smartphone.
Company Shop Blog Support snow Update. Welcome to cardo support. Which Cardo unit do you need help with? The most popular topics. How can I improve my sound quality? How can I get more range of intercom out of my unit? Are there limitations in using music sharing feature? Why can't I get the full range of Intercom out of my unit?
What should I do? Can I listen to music and be part of the intercom at the same time? Spirit and Freecom. Will it pair with any other Bluetooth intercom? How to pair to a non-Cardo headset using universal connectivity. How to pair a 4-way Bluetooth intercom group? Which mobile app do I need to download?
How do I make sure that my unit's battery lasts as long as possible? The unit doesn't seem to be charging or the Battery seems to not last as long as it should. Can I replace the battery in my unit? How can I get more run-time out of my battery? How long does it take to charge my unit? When placing your order, please expect business days until your package arrives. What are the advantages of Bluetooth 5.
Open the Cardo Connect App. What warranty options do Cardo offer? For how long is my unit under warranty? Which motorcycle communication system is compatible with the 45mm Audio set? What sound profiles are available with the 45mm Audio set? Will the 45mm set fit inside my helmet? Do I need to upgrade the software of my device before installing? How do I activate my 45mm Audio set?
Get ready to elevate your sound experience! Let the activation begin. You can then enter the code printed below the QR code. Congratulations, you now have the best in class audio experience — enjoy and feel free to share it on social media.
The QR code attached to the 45mm audio set is good for one unit only.
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