Price is not A Do you want a single or a double? B Single, please. And if possible, I'd like a quiet room. A Right. Let me check. Yes, we have a single room 'ou are a receptionist at the hotel. B Is that all you have? Include the date of arrival, date of A Well, there's a larger single on the same floor, leaving, type of room and the price.
B OK, then. How much is the small single per night? B Fine. A All right. Can I take your details, please? Choose another guest and role-play a similar telephone conversation. Case study o What kind of food do you like? Make adjectives. Then make sentences. Curry is an Indian dish. G In your country, do businesspeople usually: 1 have business breakfasts? Use the words from the box to explain your answer. Eating out fish meat vegetable fruit 1 trout cherries codbroccoli onion lamb salmon tuna chicken eel Onionpeas -It's aaubergine cauliflower apple peach grapes kind of vegetable.
Starter Main course Dessert soup Write the dishes from the box under the headings on the menu. Vocabulary file page o Discuss these questions.
Dining etiquette 1 1 Do foreigners eat your national food in the same way as you do? In the West, as well as in Asia, tastes and dining etiquette are changing. He is shocked 50 even developed a special mix chain of Asian noodle 10 restaurants in the UK. For drinking coffee with their restaurant-going crowd are example, in one of my Thai meals. In Tokyo's spoon,' says Yau, 'so we give launched the Nobu 60 chic Ginza district, for them chopsticks.
Then Thai 40 restaurants in the USA, he example, an Italo-Japanese 20 people say we are not a "real" quickly learned what restaurant called Chop Stick Thai restaurant because we serves innovative Italian food Americans like,' says Laura provide chopsticks.
Use a good dictionary to help you. Make a list of three practical ideas. What do you tell them? Make a list of three points. Would you like some more coffee? Can 1have some tea, please?
Do you have any beef? We haven't got any beef today. Correct the mistakes in the other sentences. Underline the correct words to complete it. We could go to the Texas Steakhouse near the airport.
Ivan I don't think so. How about the Marina? Mina Good idea. I'll see if they've got a table for 9 o'clock. Listen and write M for man and W for woman. Look at audio script 5. Order and recommend things that you like. It's delicious.
D b No, thanks. I'm full. D c Would you like a starter? I'll get the bill. D e I'd like the soup, please. D f Would you like a dessert? D g What do you recommend for the main course? D h Thanks very much. That was a lovely meal. I really enjoyed it. There aren't a lot of flights at the weekend.
How many people are coming to the conference? Can you pay? I haven't got much money. Use a lot of, many or much. There's ice cream for dessert. Complete these questions with many or much. Then ask and answer the questions with a partner. B About 20 eur Complete the dialogue below with words from the box. Cary Why don't we 2 them for dinner? Lee Good idea. Which restaurant do you 3? Cary The food is always good at Pierre's. Lee That's 4, but it's usually very busy.
Cary How 5 a restaurant by the river? Lee Yes. There's a good Italian restaurant there. Shall I 6 a table for Wednesday night? Cary Yes, please. Can you. You are in a restaurant. Match what you think to what you should say a-g. You think You say 2 The fish is good. Canlike a I'd c I have the bill,please. Use responses from the 'You say' column in Exercise B to reply. You hear: Are you ready to order? You say: f nud a few more minute5. Student A. Student B. Then change roles. Useful language J Suggesting Why don't we?
Shall I? How about? Giving opinions I think The food is delicious. We need to go to It's close to the office. Agreeing Disagreeing Yes, because I see what you mean, but I agree, because I don't know about that.
I think That's right. That's right, but Choose role card A see below , B page or C page Each colleague knows one of the customers well.
Discuss your ideas with your colleagues. Say why you prefer your restaurant. Role card A You do not want to pay too much for the meal. Your customer, Mr Haynes The food is always high quality and good value. You sometimes have to wait for a table. Location Downtown; close to offices and many hotels Access By public transport or car. The fish is always excellent. It isn't near downtown and is quite expensive, but it's worth a visit!
Complete this chart. Speaker Product Place How often 1 clothes mail order 2 online 3 once a year « Where do you buy the products in Exercise A? How often do you buy them? Use the words from the box. Choose two other products you buy. Talk about where and how often you buy them. Find expressions which mean the following: Choosing a 1 There are some good offers. Does a buyer or a seller say them? Write B or 5 in 1 We offer great deals. D 2 I'd like to place an order.
D 6 Can you pay a deposit? D 3 Do you give a guarantee? D 7 We always deliver on time. D 4 I'd like to compare prices. D 8 Can I make monthly payments? Underline the 1 Which model does Karl want? Put these items in order of importance A success story 1 Some businesses start very small, then become global companies. What I examples can you give? He was only 17 5 years old and sold his products from his bicycle. When his business grew, he distributed them from a milk van. Demand for his furniture increased rapidly, so he 15 decided to specialise in this line..
At the end of the down. This made it At of customers to buy IKEA also opened a new store in the end of , they. In 40 customers London. What do these three verbs have in common? Discuss what makes success in business this list.
Past simple Last year, we increased our sales by 15 per cent. Use the past simple of the verbs in brackets. On 6th December, I 4 make a presentation to Mrs Lee's sales staff on our products and 5 advise them how to display them.
The following day I 6 go to Seoul, and our agent 7 introduce me to Mrs Ha, the chief buyer of a new department store in the capital. She 8 ask me to send her brochures. I 9 give her some samples of our products. I 10 fly back to head office in Paris on the 9th. S Gold Club members have a choice of reward. G Rewrite the false statements in Exercise B to make them true, for example, 2 There is no extra cost for insurance. He is giving some advice to salespeople. When training people to be good at selling, two things are very important: motivation and simple tools that they can take away and use.
The special deals ended two months ago. Last week we sold units - a record! He lived in France for five years. He moved to Germany in The goods left the warehouse on 31 March. They worked hard on the sales campaign from February to November. During October, we reached our sales target for the year. He decided to improve his business London Business - with Diploma 6nglishin English.
Six months later, he got a permanent position in a shipping company. He now works in the sales department. Then give your notes to a partner. Write an article about your partner's career. Before you write, look carefully at Exercise A and study how you can write an article from notes. Presenting a product Model:.
Listen to the conversation again. Tick the expressions you hear. What would you I'd like some information like to know? Our most popular model is Target market Who is it for?
What's the target market? What about colours? It's available in four colours. Does it have any special It's easy to use. It's very reliable. What about delivery? We offer free delivery within ten days. You are at a trade fair. Student A Store manager You are the Manager of a diving equipment store and you want to buy some divers' watches.
It has many high-street stores. Staff help customers choose the right phone and advise them on the various service packages. Student B: Turn to page and choose a role. The salesperson talks to the customer and helps him or her choose a phone. Customers meet in pairs and discuss which packages they bought.
Writing You work for Link-up. You are on holiday tomorrow. Write an e-mail to a colleague about which phone and service package a customer wants. Ask your colleague to order the phone because it is not in stock. The customer wants the phone by Friday.
They want Can I take th is small suitcase as hand? Yes, And also a flat-screen TV. Well, I hate it when long queues at check-in or security.
What sport facilities at the Floris Hotel? And a gym, too. Yes, , don't worry! How can we get to the airport? But an excellent bus service. Get a sample.
Is it for me? Market Leader 3rd Edition Extra is a five-level English course for students who want to learn English and learn about business, and for business people who want to advance their careers. It has been developed in association with the Financial Times, one of the leading sources of business information in the world.
Financial Times material introduces students to topical business issues and builds the professional language and communication skills required for the modern world of business.
Free resources Course-based resources can be accessed in the Pearson English Portal. Find out more: For educators For learners. In more detail. Help students achieve their goals The English that students learn is practical for both working in business and further study at university level.
Business skills lessons and self-assessment Extra builds on Market Leader 3rd Edition by providing new Business Skills lessons that offer the learner a task-based, integrated skills approach to the development of core business skills such as Presentations, Negotiations, Meetings and Small Talk.
For example, personal qualities? In tonight's programme, there will be four pitches to the tycoons by entrepreneurs. The tycoons listen to a short pitch minutes from each of the entrepreneurs. Then they ask questions to get additional information.
Finally, they decide whether or not they will invest in the project, and on what terms. Take turns playing the roles of tycoons and entrepreneurs. Entrepreneurs: Choose one of the following products and turn Writing to the relevant page. Discuss all fou r projects. If you can't agree, take a vote. Are the following o Do the quiz. G Discuss your answers to the quiz with a 5 small partner.
How im portant are these things 6 relationship in the meetings you attend? How im portant do you think these issues are in your business culture? Participants will enter a meeting in order Read the experiences of meetings in of seniority, with the most senior person sitting furthest away. The exchange of business cords different cultures on the right and is important. They respect silence, as this shows answer these questions. They do not soy 'no' 1 Which would make you feel the most or directly, as this is considered impolite.
People there like agendas 3 Do you recognise any of the styles from which are clear and they stick to them.
They believe direct experience? There seemed to be a general feeling of cultures might find unusual? I think they come up with the ideo of business breakfasts. The Communications Director has asked you to discuss the topic of meetings across the company and to report back with your findings.
The information you provide will help with the future communications policy of the company. Work in small groups. Hold a meeting using the following as your agenda, and consider the advantages and d isadvantages of each recommendation. Write some tips for effective meetings based on your discussion. Present your ideas to another group. C In my experience, meetings follow on established format with a detailed agenda.
The use of titles like 'Mr' and 'Mrs' is important. There seems to be a lot of handshaking and sometimes kissing on the cheeks. Discussion is more about process than results, so there may be fewer decisions or action plans.
The timetable is changeable, with interruptions and changes likely. The focus is on establishing relationships before moving on to the tasks. A business lunch here can lost up to three hours. They expect an agenda and timetable and unstructured and often informal, more like a social dislike alterations. They communicate in a very direct event. It's normal to have long discussions on other way, follow the agenda precisely and minute all items. There was often careful analysis not being serious is disapproved of.
Any proposals were ofsmall details. I found that meetings were more for presented in detail with supporting evidence. A B consumer style sales headquarters management range company revenue product awareness. S The new tax regime is an attempt to make our country a more attractive location for. There are some words which you will not need, advertorial commercials endorsed flyers free samples viral hoardings placed point-of-sale pop-ups slogans.
You may disagree that advertising is an art, you may even find it irritating at times, but it has certainly become part of our life, The newspaper article that you started reading turns out to be an.
And no sooner do you start surfing the Internet than. So you take a break and go for a stroll, only to take in once more how much. Then, on entering your local supermarket, you notice immediately that.
Finally, you just do it - yes, you buy three packets of Crispin's and walk back home with a spring in your step,. Write a, an or the where appropriate. Sweden has long history of rules and regulations aimed at guiding citizens on the right path. A majority of Swedes seem content with the prohibitions they believe help keep their country one of safest on Earth.
For example, all television advertising aimed at children under age of 12 - from junk food to toys to video games - has been banned on terrestrial channels before 9 p. Although it has many admirers, ban is not entirely successful because the satellite television stations that broadcast from outside Sweden are free to target children as much as they like. Despite this, health professionals say the relatively low incidence of children's advertising has been big factor in the exceptionally low levels of overweight children in Sweden.
My name's Selim Melki. Stormgard shines when others stumble While two of its rivals are teetering demand for insulation products rising, its. Commenting on one of Europe's largest manufacturers for ways to cut costs and save energy the resuhs, Lucas Reiner, Chairman of insulation and roofing products. Against a reports record preliminary results. Cultures: International meetings " Complete the sentences below with the words i n the box.
I action agenda body building business face key small times 1 Different cultural assumptions mean that sometimes. III Why is cultural awareness important for businesspeople? Give examples. II What is culture? Choose the four factors that you think are the most im portant in creating a culture.
Give your reasons. III Do you think cultures are becoming more alike? Is this a good thing or a bad thing? Give reasons for your answers. D How important are these things when doing business in your country? Are they a important, b not important or c best avoided? Listen to the first part of the i nterview and answer the questions.
What aspects of its culture do you particularly like? IRT 2 I was thrown in at the deep. I was only given two days' notice to get everything ready.
We have. It's a question of culture. Because I was nervous, I said 'Who are you? Everything was so different, and I couldn't read any of the signs! I hadn't seen that style of negotiation before.
II Consider the context of each idiom in Exercise A and decide which have: a a positive meaning b a negative meaning. V d were thrown in at the deep end. D Read the article again and answer the questions. II Work i n pairs. What do you think should be covered in a cultural training course? Standard Bank overcomes cu lture shock It is increasingly common for 30 such a thing in London would make team.
The bank recognised that in multinational businesses to send people extremely angry. It is common 60 order to harmonise working practices employees on international assignments, for South Africans to ask personal within its culturally diverse office, it but without the right cross-cultural questions of their counterparts shortly needed to provide foreign workers with 5 skills, staff will often struggle.
Head of Learning 35 British colleague may perceive this as business culture and communication and Development at Standard Bank, impolite and inappropriate. Latin 65 styles. It also needed to offer practical discusses the impact that cultural Americans' need for personal space support which allowed employees to challenges can have on employees is much less than that of their cope with the challenges of living and 10 relocating to another country. In order British colleagues.
Cultural awareness is visible manifestations of culture shock. It is about understanding 75 communication skills consultancy, ways of working, social skHls, how and why cultures work differently. They may have different 50 to work more effectively, maximise they are likely to face in the UK. This wide range of dose button on a lift no matter how nationalities needs to communicate many people are also getting in, doing effectively in order to work as one.
You mustn't invade a British colleague's personal space tao soon. We must show more cultural understanding. You mustn't smoke inside any building.
You have to get a visa to enter the country. This is the law. You don't have to hurry. We have plenty of time. Can you say why? We can offer you credit. III Read these notes on Chinese business protocol. How does each piece of advice compare with the situation in your country? Chinese business protocol and etiquette Greetings Gift-giving o You must greet the oldest person first. The associate these with funerals. Chinese have a great sense of humour. You should o You mustn't give four of anything, as four is an be ready to laugh at yourself sometimes.
You should address the person by an honorific title Entertaining at home and their surname. If you cannot accept the invitation, you must Business cards offer a very good excuse. What is wrong? How can it be improved? Il Work in pairs. I n what business situations wouLd you use these expressions?
I don't mind. I'm afraid After you. Excuse me. Yes, please. That's no problem. Make yourself at home. Could you Bad luck. Help yourself. It's on me. That sounds good. Not at all. D What wouLd you say i n the following situations? S You have to greet a visitor. Match the questions to the answers a-j.
Listen and check your answers. What do you do? S Business or pleasure? There's so much to see and do. D What are the 'safe' topics of conversation for this sort of situation? Which topics wouLd you avoid? III I n your opinion, which of these items of advice for a successfuL conversation are usefuL and which are not? S Ask questions.
Background You work for Better Business Communications, a company which prepares business people who are visiting your country for the first time. A group of top managers will shortly be visiting your country in order to decide on the location of an overseas subsidiary. During their visit, the managers will attend meetings with a number of business people, and be entertained at their homes or in restaurants.
They also plan to do some social visits and excursions. You will run an informal business culture briefing for the management group, informing them about aspects of business culture in your country and answering their questions.
Discuss what kind of topics you could include in your briefing about the business culture of your country. She asks Enrique, who works for Better Business Communications, for advice about the countries she'll be vi s it i ng.
Note down the five topics that Rosana mentions. Are they on your list as well? Do you agree with what Enrique says about the three countries? Prepare an informal talk about the business culture of your country or a country you know well. Use the list of topics and questions below to structure your talk. During each talk, the other members of the class will play the role of the top managers. Try to answer any questions they may have.
Which was the most interesting talk? How long does it last? Behaviour Write a short report summarising the your culture? Does the most senior C Writing file page away from another person when person always lead a meeting?
Choose the five most important. Is there anything missing from the list? Which do you think are not important? I Think about jobs you've had and interviews you've attended.
I n pairs, ask each other about your best or worst: 1 a job b boss c colleague. B Discuss the statements. S Everybody should retire at SO. These days, many applicants submit thei r. In other words, they do not apply for an advertised job, but hope the employer will be interested enough to keep their CV on file and contact them when they have a vacancy.
When replying to an advertisement, candidates often All in a n. The employer will then invite the best candidates to attend a n. Sometimes candidates will take a n. S before the interview to assess their mental ability and reasoning skills. These days, it is normal for successful candidates to have to work a n. This is usually three or six months; after that, they are offered a permanent post.
This Iype of person: 1 is able to come up with ideas 6 has lots of energy and often gets excited 2 is respected and listened to by others 7 is concerned with details and getting 3 is able to see different points of view things right even if it takes time 4 can see how to put ideas into action 8 likes to assess and evaluate 5 is determined to succeed in their career 9 is able to change with new situations 10 is someone you can trust and depend on.
Match the descriptions above to the adjectives in the box a-j , a enthusiastic b adaptable c methodical d reliable e ambitious f objective g creative h analytical i authoritative j practical.
Which of the different types of people do you think are easy or d ifficult to work with? Read your article q uickly and decide on a heading. When Nguyen Thu Hang was a child, her mother was a housewife in a small v i llage whose women residents had no 5 say in decision making, either at home or in the community. Now a mother herself, Hang not only shares her husband's burden of earning money for the family and 10 bringing up children, but also has a career and social ambitjons.
Almost Women's own efforts to acquire and society. As their advancement. They make up and enters a building where she for their status in the family. Hang over My husband always number of difficulties, including Vietnamese women also pursue 50 respects my opinions. The state and to help women overcome these Whether in remote fanns or i n party are interested in women's challenges is to help them study companies, they have become 55 advancement.
Anti-Domestic Violence Law. Article A 1 The position of women in Vietnam has im proved. Article B 7 Men on their own make a third of car purchases in Japan. S Women prefer to buy cars from women.
III 'The role of women in business is no longer a n issue: Discuss to what extent this is true i n your country. D I n pairs, find words in both articles that can be grouped under: a people b business sectors or areas.
Listen to the first part of the i nterview and answer the question. Finding a job In what ways does a Hays consultant work with a candidate? What are the three key points that Carys makes about preparing for an interview?
From the point of view of the actual vacancy, we would always. I that you look at. D If you had to change your job, what method would you use to find a new one? Often the second verb is in the -ing forms and infinitive. He intends to sign the new contract next week.
This depends o n the first verb. Practical English activities follow the entertaining drama with Rob and Jenny. In addition, the interactive videos allow students to practice the language from the Practical English lessons. You registered in Free and Basic Membership. If you can not download in Free Membership, Send the error picture by Email.
Spelling 1 We'd like to inform you that there's a problem with the printer. Ws would lite to inform you that there is a problem with the printer. Tip 2 Their company's got a cash flow problem. When you write 3 Our order's delayed.
Focus on Q Separate the words and punctuate the sentences. Use capital letters where punctuation necessary. Then link them with and or but. He is a good team player, but he does not go to meetings. The box is 4 and there is a piece 5 Ref. In addition, there is no instruction manual. Could you please 6 us the missing part and the manual as soon as possible. We look forward to hearing from you.
The box is damaged. There is a piece missing. There is no instruction manual. Notice how you can link this information: The box is damaged and there is a piece missing. Q Make sentences using the linkers in the same way. The office is crowded. The air conditioning does not work. The picture is not very good. There is no remote control. There is only one phone line.
The receptionist is never on time. Across 1 Can I take this as hand? I'll go and pick him up at the airport. It takes me 35 minutes. That takes me about 20 minutes. You never wait very long your luggage. Q Make pairs of opposites. The next one isn't until So departure time is And what time does it? Language review Q Put the questions in the right column according to the meaning of can. Can I open the window? You don't need to change.
But you need to change twice from here. A lot of kiosks sell them, too. It's really hot in here. You can use it all morning if you like. I'll be in a meeting. Q g Yes, that's better. It's not a very good line, is it? O h No, I can't. But I want to learn. Q i Yes. And her Chinese is quite good, too. It's a Lufthansa flight. And 's very near the airport. I just know 's a city in Hungary. But what kind of place is? Is anywhere to go in the evening?
Writing Q Beat the spellchecker! Editing confirm double from like are station ,. The is 85 euros, inclusive of breakfast. How to make your business guests happy Today, you don't want a place with a may be 9. K business only 1 pleasant atmosphere, Finally, relax and in your office. So if differences. Some understand that it is you do not know where people are very happy important to 2 to go, ask your friends with just a main business partners, and colleagues to and do not customers and suppliers.
Others like big visitors, there are a few so everybody 7 and expect rules to remember. You some of your guests 1 a work b do c make 2 a entertain b party c have fun 3 a in b up c out 4 a taste b delicious c right 5 a chef b waiter c service 6 a recommend b inform c advise 7 a menu b card c bill 8 a food b dish c cook 9 a diet b receipts c vegetarians 10 a course b food c pie 11 a eats b meals c breakfasts Q Use the clues to complete the crossword puzzle.
Across 2 A river and sea fish. It's a pasta dish. It's popular as a type of fast food all over the world. Countable and -restattfant- beef credit card fish hamburger uncountable money soup waiter nouns Countable Uncountable i restaurant 5 2 6 3 7 4 8 Q Copy each sentence into the correct box.
Are there any green apples? Is there any meat in it? I don't want a large glass. There aren't any tables free. I'd like some chips. We haven't got any milk. I'd like some soup. There isn't choice, is there? There are too people here. Philip organises everything.
I can't eat it. O Study these sentences. I drink a lot of milk. We need a lot of vegetables. What's the rule? Match the first and second parts of the sentences. Editing In each line 1 - 7 there is one wrong word. For each line, underline the wrong word in the text and write the correct word in the space provided. At a White Lake Restaurant, you can enjoy delicious fish dish from our region, as well as a wide range of vegetarian and megtdishes.
It is a popular place, so you need to bookie a table in advance. It is quite expensive, but it is worth a visit. We are. It can seat up to 25 people and has a beautiful view of the lake. It has a lot of typical dishes, including some 4 regional fish dishes and specialities. Please let us know what you think.
For first-time customers like you, there is a special offer: you can choose anything from our desserts menu completely free of charge, as well as tea or coffee. We look forward to seeing you and your guests on 22 November. When buyers.. If the seller 7 agrees, he or she will often expect buyers to pay a.
Our offer is for a limited only. It's 4 your own car. We have to look for another.. That's really a very good offer. Language review Q Complete the sentences with was or were. Past forms 1 Sandra Or maybe I just a bit tired. My boss and I there to talk about our new brand of soft drinks. Complete the verb forms. Use verbs from exercise B. Complete the information about the sales figures with the past form of the verbs given.
Last year's overall sales figures.. In January, they the RU20 2 introduce CD player, and sales up from 2, to 2, 3 go the next month. In March, sales 3, Overall 10 launch sales down after August, and at the end of October 11 go they were at 3, However, the DCC-N very popular, and the 12 be overall volume of sales until the end of the year, 13 grow when it 4, Q Read this job advertisement. In each line 1 - 6 there is one wrong word. We are a medium-sized cosmetics an toiletries company based in Victoria.
At present we are expanding our sale force, creating opportunities throughout the country for experience sales representatives. Our sales representatives manage their own areas and help customers to promote our brands. They showing customers how to increase sales. The advise customers on equipment, advertising and special promotions. A letter Q Put the sentences in this letter in the correct order, 1 - 8.
The C D and cassette shelving system you ordered is ready. Yours sincerely, We are now making arrangements for shipment to Barcelona. Thank you for your order No. We look forward to further orders from you. You may therefore expect delivery by the end of the month. He never says anything in meetings. He's extremely la 3 Our new manager has lots of new ideas, and she always finds good solutions to problems. She's very at. Could you try to be a bit more ct? She works longer hours than everyone else.
He likes to do things other people. She is really good making things work. Q Match the sentence halves to make definitions for the new adjectives about people. Past forms and Infinitive Past Infinitive Past infinitives l begin b n 6 find f 2 br brought 7 go 3 catch ca 8 know w 4 come c 9 I left 5 drove 10 send s Q Choose the correct verb form from exercise A to complete the sentences.
I a bus instead. I was feeling very ill. Where did you it? Q Now match these responses to the sentences in exercise B. We all wanted to work hard for the company. Did you see a doctor? Were they punctual? O Complete the short answers to the questions. Q Read the text. Then make questions for the answers below. After secondary school, she went to Dublin for a only three years old.
She was a very successful few years, where she did student. Her favourite an MBA. Her two passions, subjects were Physics and computer programming Maths. In fact, she was and business, led her to always very good with found her own company at numbers, maybe because the age of twenty-five. Where was birgitte born? Editing Read the first part of a letter of reference. Some lines, however, are correct. Marcel is worked with us for three years as Office Manager.
Then he worked for two years in the same position in the our Paris subsidiary. His knowledge of languages includes any French, English, Greek and Polish. This makes him a very suitable for work in a European of organisation. Q Now match these sentence halves to write the second part of the letter of reference. Now complete the definition of the hidden word.
A market is one that makes money. Finally, how do you want to The answer is easy: think about present the product to your customers? Think about 5, First, 2 market research image, advertising - in one to get some information about word: promotion.
Then, In 6, just remember: supply exactly what the Product, Price, Place, and customers want. A successful Promotion. These are 'the four product needs to be at the right Ps' of the marketing mix. To 3, and it needs to be market a 7 successfully, 4 at the right place. This you need to get this mix right. Then match them to the spelling rules below. Q Complete the sentences with words from the box. We need to find better way of entering that market.
Read the information about two mobile phones. Then match the sentence halves to describe the differences between them. The Pronto-X is a bit smaller c heavier. It weighs grams! Q Read the information about a third mobile phone.
Weight 85 grams 3 The Virga Mioo is 6 x 10 x 2 cm than the Star 8. It is the Virga Mioo. E-mails for sending like to know look forward to please confirm interested in From: jramos free. Then put sentences a to g in the informal e-mail in the correct order, Today, it 2 3 mainly aircraft engines, but in the s it also the car 4 industry with components.
It a workforce of 2, Q Match the sentence halves. Q Match these words and phrases from exercise A with a word or phrase from exercise B that has a similar meaning. To manufacture means to 'make large quantities of goods in a factory, using machines'. You manufacture or make cars, drugs, plastic goods, etc, but you usually make not manufacture bread, cheese, etc. O Complete each sentence with a phrase from the box. Present Spelling rules Infinitive -ing form continuous Most verbs just add -ing.
Q Write short answers to these questions. Yes 3 Are they improving the quality of their services? No 4 Is Mr Robertson looking for a bigger factory? No 5 Are you and Robert testing our new product? Yes, 6 Hi Sam! So you aren't working for RTS Sports any more? No, 7 Is Barbara trying to get money for her new project? Yes 8 Is their new shop attracting a lot of customers? Currently, we. This week, she our next presentation in Vancouver. As you can see, Martin some cosmetics from our latest range, test 6 We Sonara's laboratory until our new one is ready.
Use each verb twice. Mr Souayah on the other line. Shanghai Tang manufactures and selling designer clothes and fashion accessories l. The brand's founder, David Tang, is from 2 Hong Kong. Her designers made clothes that are luxurious and elegant, but 5.
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